“Ingrid always take the time and patience to explain thinks clearly to me, which as a technophobic is great”   Ben (individual tuition given)

“I really enjoyed the course Ingrid gave and found her knowledgeable and professional.  I will definitely use a lot of the advise she gave me”   Attendee on Helpdesk course

“Ingrid and I worked together while she was the IT Service Desk Manager. Ingrid and I had weekly operational meetings to ensure high levels of Service Delivery were maintained. We also discussed Problem Management and call escalation between the IT Service Desk and the National Customer Support Teams. Ingrid was always very professional in her approach, she managed a large Team on the IT Service Desk and implemented new ideas. I always found Ingrid approachable and friendly. I wouldn’t hesitate in recommending Ingrid to a similar position.”   Dee worked indirectly for Ingrid